Prior to booking a Spa Break, or before your visit, we kindly ask you familiarise yourself with the terms  & conditions set out below:

• Offer based on two adults sharing a classic double or twin bedroom.
• Supplements apply for sole occupancy of a double or twin and any room upgrades.
• 60-minute Spa Ritual includes 50 minutes treatment time and 10 minutes client care and consultation.
• 30-minute spa treatments include 25 minutes treatment time and 5 minutes client care and consultation.
• If you have booked a spa break with us, we ask that you arrive 30 minutes before your scheduled treatment time, so you can complete our consultation form and begin your relaxation experience.
• All guests staying on a residential spa break have access to your accommodation and leisure  facilities from 3pm on the day of arrival until 11am on the day of departure. We kindly request  that your room is vacated by 11am on the day of departure. Late check-out may be available on request, simply ask at reception and we'll notify you of any additional charges.
• If you have any pre-existing physical or medical condition's including pregnancy, please let our spa teams or booking agents know at the time of booking.
• If lunch is included in your Spa Break, it can be taken on either day between 12.30pm and 2pm. Reception will store your bags if needed, we advise packing a separate bag for the spa area.
• Full pre-payment is taken at the time of booking and is non-refundable on all spa bookings. However, for an additional £20, you can add Booking Flexibility which gives you the peace of mind to cancel or amend up to 48 hours prior to arrival. Terms and conditions apply, please click here.
• Spa Breaks that fall within a campaign are fully pre-payable, non-refundable and there is no option to add Booking Flexibility.